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Comments
Unfortunately the email was never replied to and the items were sent out separately, arriving a day apart (even though both were before the cut off).
I've emailed to ask if there is anything that can be done so will report back as to the answer.
Of course, we could always still have a free trade agreement, like (I think) Norway and Switzerland.
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You're right.
They do it to show up on Google shopping but then piss the customer off who not only doesn't get the item but lose their money for 5days which probably prevents them from buying else where.
Also having worked for a company that designed and owned lots of business specific software I know there will always be a stripped down version of software for a lot less money for the smaller business to use.
I'm working on a website for my tiny online shop and the stock management is part of the (mostly free) software.