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Fucking dicks for reselling it like that when they knew the reason for return.
It almost seems as if what they meant to say was "The frets on this guitar are very little due to wear", i.e. as Eric Morecombe would put it "All the right words but in the wrong order".
Put a call in or walk away
What is very different is the second buyers experience where they’ve outright lied. That’s not acceptable
I phoned up and complained and they paid for a return.
The bass appeared on the site literally within 20 minutes of it arriving and none of the issues were mentioned.
it’s truly awful.
They also told me the Guitar was sold in store after they received it back (presumably to give their side of the story kudos in that it had been bought in store, sight seen, and that a buyer had given it a pass in the flesh.
Turns out you bought it online. So they've lied there too.
My scooby senses tell me I may be getting my money back now if you have proof of purchase online @RaptorCheeses, and I'm definitely pursuing it now. I'll also liaise with you to help in whatever way I can if they're giving you a headache about it too.
Sleazy feckers. Lazy selling practices and stubborn refunds policy is one thing and can be explained away, but in conjunction with the above, lying to two people in one fell swoop is a piss take.