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I'm guessing the main issue here is how the respective levels are set on both the Helix and the DXR10. The XLR outputs on the Helix can be switched between line and mic level as can the the inputs on the DXR10, so at some stage I think I need to investigate whether I had the levels all set in the best way.
When I tried it with XLR I probably had the output level on the Helix set at no more than half, which is how I normally set it for the 1/4" output. I think I have read that some people disable the main volume control for the XLR out, so it could be that I wasn't sending a strong enough signal to the DXR10.
Next time I have a rehearsal I'll try to experiment a bit more.
@Jetfire Was your experience similar to mine or is there a different reason for you preferring a guitar cable?
Interestingly, I did play the hpf switch on the back of the dxr in practice the other night and that gave some interesting results in terms of reducing the lower end (which it's supposed to) but I keep both switches on the back are set to "off" now.
I understand this is on the cards for a future release, but in the meanwhile IMO it does so much, so well that I can overlook the odd thing it doesnt
Realistically There's no way it can be perfect for everything and still cost ~1k.
L6 have said from the start that they under stand that people's taste is different, hence the loops.
Some people are happy with the drives, some will want to incorporate analogue drives.
Some people will be happy with the delays and verbs. Some will want to wack a timeline and big sky in a loop and control it by midi.
I'm by no means in the "helix tribe", but the bashing the pitch shifting really has been done to death already:)
Rewriting them from ground up Can't be easy, and they are doing it with the constraints of the helix platform (as opposed to a standalone pedal where the entire breif is the create pitch shifting for example).
L6 probably could have smashed another attempt out in 2.8, but at this point I think putting out anything other than their best attempt would be counter productive.