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I’m not one for a witch hunt but that quality of work is inexcusable. Personally I’d be knocking on your door and demanding my money back. Sounds like you haven’t refunded someone as well.
He's admitted that this was a colossal fuck-up. Yes, it's true that actions speak louder than words, but we have to leave room for someone to be better. Demanding instant evidence of improvement when he's reacting to a situation means that accusations of impropriety are a self-fulfilling prophecy. Brilliant if you're itching for a witch hunt, not so great if you want to see the industry succeed after a pretty shit time, which some folk have dealt with better than others.
Basically, calm it down, please. Nobody wins when there's a hair-trigger on your pitchforks (mixed metaphors FTW).
But for those that have bought a “guitar” from him, what exactly did you expect you would get for that price?
tbh he’s ironing out these things at a quarter of the price a decent builder would charge for even a basic flat top build!!!!
alarm bells should have rung when the price was quoted!!!!
Finally delivered in June 2020 with a host of problems including:
• The jack socket was so badly damaged that a jack couldn't be plugged into it.
• The neck had been bolted on at an angle (apparently a common problem with Elson guitars). The bottom E was 2mm from the edge of the fingerboard at the nut and 7mm from the edge at the 22nd fret.
• No trem bar and a rear trem cover that was bulging and preventing the trem from being usable.
• Sharp, unfinished fret ends.
• The nut was cut almost to the edge of the bottom e string.
• Pickups not set square into the guitar body.
I have photos of all the above.
Elson accepted the problems and agreed to a refund - and that's where the problems began. So far I have had a County Court Judgment granted against him which has been transferred to the High Court and currently has an enforcement service attempting to collect the money. The debt started at £711; it is currently at over £1800 of which £500 has been paid.
Of the other five buyers, one refused to accept the guitar and received a refund. A second person has stripped it down and kept the hardware. I've been emailed by someone who won a raffle that Elson organised and the guitar is worse than mine.
I've been blocked from his Facebook group so I can't warn prospective buyers.
@IanElsonGuitar - feel free to respond.
@poopot. What did I expect? A guitar that was at least playable. After all, the pickups were Bare Knuckle, the trem unit was Hipshot and the wood was solid mahogany. All the problems were down to appalling luthiery.
but wtf did you expect?
£700????? ffs that’s less than the price of parts for even a basic partscaster! And you expect a quality custom build?.
whilst there are folk out there wanting stuff for cheap there will be cowboys willing to take your money. Pay peanuts etc etc etc.
I’m sorry you guys have had to deal with this particular cowboy and the issues that has thrown up... that said... you only have yourselves to blame really!.
• Youtube - https://www.youtube.com/@Goldeneraguitars
How about the £1,313.24 still owing to me and the debt collection company I had to employ?
however, people need to manage their expectations a little bit I think... and do their research.
this guy is charging well below an acceptable rate for a custom built guitar.
why is his product that cheap?
yes £700 should get you a decent guitar... but £700 won’t get you a decent custom built instrument... as is shown in this thread.
Hands up, it is wrong to blame the “victims”... it’s early and I’ve not had coffee yet... but I stand by the fact they should have done a bit more research into pricing a decent build!...
£700 and a two month build time should have set alarm bells ringing...
that all said... @IanElsonGuitar should do the right thing and pay back the money that is clearly still owed... and prolly rethink if he should be making guitars.
bare knuckle set - £275 ish
hipshot trem - £130 ish
decent wood for body and neck -£100ish
theres circa £500 right there...
add in decent pots, tuners, fret wire, paint etc etc
The guy has no business being in business to be honest...
it seems that folk are just funding his hobby!...
I didn't complain about the basic design. My complaints were all the things that made the guitar unplayable: sharp fret ends, twisted neck, incorrectly cut nut, incorrectly fitted trem unit, damaged jack socket, etc.
As for not owing anyone money, absolute falsehood.