I'm a guitar tech based in Leeds. A client of mine bought a custom guitar from Ian Elson, a guitar maker from the Norwich area.
All I can say is that it's been a total disaster, and one that I wouldn't want anyone else to have to go through. I've written a blog on my website about it that you can read here:https://jimsguitarworkshop.co.uk/2021/05/26/avoid-ian-elson-guitars/
TL;DR - AVOID IAN ELSON GUITARS!