GAK vs. Andertons

Philly_Q

On Sunday afternoon I placed two online orders, one with GAK and one with Andertons.

Both items were in stock, the shops were of course closed for Easter but both promised free delivery.  Yesterday, 6 April, I received emails from both GAK and Andertons saying the items had been dispatched and would be delivered today.

The GAK parcel arrived this morning.  The Andertons parcel has not arrived.

So there you have it, definitive proof - GAK are great and Andertons are shit.


Or.... DPD are great and.... DPD are shit. 

RaymondLin

Which one was the chicken and which one was the egg?

Rocky1991

DPD just sacked there CEO after an internal investigation. Think they have bigger problems haha

Philly_Q

RaymondLin said:

Which one was the chicken and which one was the egg?

Good question.... I don't know.

elkay

Andertons have also recently become pricier than most others.

meltedbuzzbox

I will also use GAK over andertons.

I will keep my derogatory opinions about Lee Anderton to a minimum but I really do question that man's moral compass when he is trying to charge people to watch is product adverts on YouTube. Greed is not a good thing



Typo fixed!!

CoffeeAndTV

elkay said:

Andertons have also recently become pricier than most others.

You’ll need to join their Anderson’s Plus or whatever it is. 

Lestratcaster

GAK have always sent stuff out same day and delivered the next. Andertons advertise stuff on their site but when you order its somehow out of stock when they've taken your money. I have bought 3 guitars from Andertons but those were in the store. And I've bought 1 acoustic from GAK also in store. For online orders though I'll go with GAK.

Bridgehouse

meltedbuzzbox said:

I will also use GAK over andertons.

I will keep my derogatory opinions about Lee Anderton to a minimum but I really do question that man's morale compass when he is trying to charge people to watch is product adverts on YouTube. Greed is not a good thing

I suspect his morale is pretty high at the moment

Rocky1991

Bridgehouse said:

meltedbuzzbox said:

I will also use GAK over andertons.

I will keep my derogatory opinions about Lee Anderton to a minimum but I really do question that man's morale compass when he is trying to charge people to watch is product adverts on YouTube. Greed is not a good thing

I suspect his morale is pretty high at the moment

May have missed something, but are you referring to YouTube and ad revenue? 

Bridgehouse

Rocky1991 said:

Bridgehouse said:

meltedbuzzbox said:

I will also use GAK over andertons.

I will keep my derogatory opinions about Lee Anderton to a minimum but I really do question that man's morale compass when he is trying to charge people to watch is product adverts on YouTube. Greed is not a good thing

I suspect his morale is pretty high at the moment

May have missed something, but are you referring to YouTube and ad revenue? 

It was a cheap quip at @meltedbuzzbox ’s typo of moral compass as morale compass. That’s all

Gassage

I'd rather shit in my own hands and clap than use Anderton's.

I really despise them.

Rocky1991

Bridgehouse said:

Rocky1991 said:

Bridgehouse said:

meltedbuzzbox said:

I will also use GAK over andertons.

I will keep my derogatory opinions about Lee Anderton to a minimum but I really do question that man's morale compass when he is trying to charge people to watch is product adverts on YouTube. Greed is not a good thing

I suspect his morale is pretty high at the moment

May have missed something, but are you referring to YouTube and ad revenue? 

It was a cheap quip at @meltedbuzzbox ’s typo of moral compass as morale compass. That’s all

No worries! Very good 

Rocky1991

Can someone elaborate on this andertons hate? Personally I would choose them over gak based on my own dealings

Bridgehouse

Gassage said:

I'd rather shit in my own hands and clap than use Anderton's.

I really despise them.

You are Mudcrutch and ICM £5

dazzajl

meltedbuzzbox said:

I will also use GAK over andertons.

I will keep my derogatory opinions about Lee Anderton to a minimum but I really do question that man's morale compass when he is trying to charge people to watch is product adverts on YouTube. Greed is not a good thing

He’s a business man and unlike me, he’s very good at it. The goal is to make money and to do that, he needs folk at large to spend it. If he gets people to subscribe to watch the videos he produces, hats off to him

Neill

As regards price, surely everyone price matches these days.  If you really want to patronise Andertons I'm sure they will meet any (genuine) price that GAK or anyone else is charging.

Personally I only use GAK as in all the years I've bought stuff from them I have never had a single issue.  I also would be very wary of ordering an item that Andertons claim is in stock, if GAK haven't got it.  

Stevepage

Always had great service with online orders from GAK. Never bought in store from them though. 

Andertons have been fine but better service in store.

don’t get me started on GuitarGuitar’s online service... 

geetarguy85

I am also perplexed as to why there seems to be such a hatred of Anderson’s round here? I haven’t got any personal experience of buying from them so can’t weigh in, but I’m also not aware of anything they/Lee has done that is morally wrong?

Bridgehouse

Stevepage said:

Always had great service with online orders from GAK. Never bought in store from them though. 

Andertons have been fine but better service in store.

don’t get me started on GuitarGuitar’s online service... 

Buying at GAK in person is one of life’s little pleasures I’d recommend. Mostly because afterwards you can wander round the lanes and get a beer in a quirky pub.. 

Bridgehouse

geetarguy85 said:

I am also perplexed as to why there seems to be such a hatred of Anderson’s round here? I haven’t got any personal experience of buying from them so can’t weigh in, but I’m also not aware of anything they/Lee has done that is morally wrong?

There was a bit of outrage recently when they announced they were starting a subscription channel on YouTube where you paid to access their back catalogue of videos advertising the products they sell....

Philtre

I've always used Andertons and used their price match to get a good deal. However, these days they seem to have the highest prices, no visible price match link, and a lot of stock "Preorder".  Did something change?

RaymondLin

Philtre said:

I've always used Andertons and used their price match to get a good deal. However, these days they seem to have the highest prices, no visible price match link, and a lot of stock "Preorder".  Did something change?

Pandemic happened.  Supply and demand.

Shops don’t really need to price match these days, getting stock is a win and it will sell.

poopot

Gassage said:

I'd rather shit in my own hands and clap than use Anderton's.

I really despise them.

I’d subscribe to the YouTube channel you post that on!!!!!

do it!... ffs do it!!!!

ennspek

Gassage said:

I'd rather shit in my own hands and clap than use Anderton's.

I really despise them.

They speak highly of you!

Bridgehouse

RaymondLin said:

Philtre said:

I've always used Andertons and used their price match to get a good deal. However, these days they seem to have the highest prices, no visible price match link, and a lot of stock "Preorder".  Did something change?

Pandemic happened.  Supply and demand.

Shops don’t really need to price match these days, getting stock is a win and it will sell.

Yep. You should try buying IT equipment in bulk at the moment after the government bought 1 million laptops and handed them out. Then add in the Suez backlog, factory closures due to Covid and a plethora of other delays...

TheBigDipper

I've used both this year. Both times I've had issues with new products and both times I've been dealt with fairly and swiftly.

The Andertons one was for something under £100 yet they replaced it (twice) at their cost and on overnight delivery. The first swap was an exchange at my front door, actually. The courier gave me the replacement as he took the faulty unit away.

For GAK, the product was £450ish. They don't do doorstep swaps. They did a collect, test immediately and ship the replacement out the same day for overnight delivery.

All free-of-charge by both. No complaints from me. 

Blueingreen

Used GAK a few times, no complaints.

Used Andertons once, poor experience on a few levels.

So would use GAK.

I may have just been unlucky with Andertons, but you know what they say, fool me once shame on you...

Rocky1991

Bridgehouse said:

geetarguy85 said:

I am also perplexed as to why there seems to be such a hatred of Anderson’s round here? I haven’t got any personal experience of buying from them so can’t weigh in, but I’m also not aware of anything they/Lee has done that is morally wrong?

There was a bit of outrage recently when they announced they were starting a subscription channel on YouTube where you paid to access their back catalogue of videos advertising the products they sell....

Just read the thread, hopefully the same reasoning prevails that stopped them making a limited edition Miku. 

Bridgehouse

Rocky1991 said:

Bridgehouse said:

geetarguy85 said:

I am also perplexed as to why there seems to be such a hatred of Anderson’s round here? I haven’t got any personal experience of buying from them so can’t weigh in, but I’m also not aware of anything they/Lee has done that is morally wrong?

There was a bit of outrage recently when they announced they were starting a subscription channel on YouTube where you paid to access their back catalogue of videos advertising the products they sell....

Just read the thread, hopefully the same reasoning prevails that stopped them making a limited edition Miku. 

You should see the comments on their YouTube video announcing it....

If Gassage had put his shit on a sandwich it would have gone down better... 

randella

Bridgehouse said:

Stevepage said:

Always had great service with online orders from GAK. Never bought in store from them though. 

Andertons have been fine but better service in store.

don’t get me started on GuitarGuitar’s online service... 

Buying at GAK in person is one of life’s little pleasures I’d recommend. Mostly because afterwards you can wander round the lanes and get a beer in a quirky pub.. 

The one time I did walk past GAK's front door I'd been out with old mates the night before for too much beer in several quirky pubs. That and I was already cutting it fine for a train, otherwise a look at some guitars and a cheeky hair of the dog might have been just the thing.